My Personal Story of Economic Mobility

It’s Thanksgiving 2024, so naturally a lot of thoughts of gratitude and reflection.

The Shopping Cart on the Left – Economic Mobility and My Starting Line

See the shopping cart on the left? That’s my brother and me. Why are there pillows and blankets in the cart? Well, that’s where we slept (we didn’t have a crib or bed). Why is this shopping cart outside in the front yard of a house? Well, we grew up without electricity and it’s unbearably hot without AC or fans in Florida so we napped in a well-intentioned permanently borrowed (ok stolen) cart outside. This is what poverty looks like – well, my childhood poverty anyway.

The Shopping Cart on the Right

Now look at the shopping cart on the right – taken today. Yes yes, we all love Buc-ee’s, but this is not about that. Sometimes when I push a cart, I think of when it used to be my bed and how different my life is now. I’m so grateful that I’m able to grab as much roadtrip snacks as my family can consume (except for the kid who chose to eat hard boiled eggs in the car, what the…). We are on the way to Thanksgiving with a stop in gorgeous historic Savannah at a hotel (hotel with an h, not an m).

This is economic mobility. It refers to people’s ability to improve their economic status over the course of their lifetime.

Of course I would not have called it that growing up – I just knew I wanted a safe and better life – to get out of the poverty and chaos I was born into. I achieved it though education, continuous learning, skilling up, great employers, and scores of teachers / mentors / coaches (who mean everything to my professional career). I am also relentlessly DRIVEN.

I share this not for sympathy or adulation; I deserve neither. I share this because I am so grateful to the individuals and institutions that power economic mobility. It deeply matters. Now my greatest satisfaction is helping others in their pursuit of betterment.

A drive not just to get by, but to build something better.

That experience carved something fundamental in me: a drive not just to get by, but to build something better. Over time, I realized that the journey wasn’t simply about escaping poverty, but about leaning into the idea that education, continuous learning and the right mentors could change the trajectory. As a leader today, that awakening shows up in two ways:

  • First, I bring a deep empathy for people who start from a less-advantaged place—because I’ve lived it. That shapes how I lead, how I form teams, and how I create opportunity.
  • Second, I lean into the mission of democratizing access—to skill-building, to meaningful work, to leadership—because I know what it feels like on the other side of the cart. That purpose anchors many of the decisions I make.

In short: recognizing this wasn’t just my story, but my springboard, transformed how I see leadership, not as a title or a destination, but as the capacity to pull others up alongside you.

It’s why it’s real natural for me to feel connected to the mission of General Assembly and all the work we do with governments, nonprofits, universities, and companies investing in people. I’m drawn to others who share this purpose.

  • To all you mentors out there, we need you. Keep opening doors for others.
  • To those trying to make their life better, you got this. Don’t give up.
  • To all my education and workforce industry peers, what a great mission we serve. Believe me, I know.

The 3rd Grade Teacher Who Changed My Trajectory

Come on in, The water’s fine. I’ll give you Till I count to nine. If you’re not In by then, Guess I’ll have to Count to ten.

I memorized this poem that sits on page 1 of a 📚 book I received in 1988 from my 3rd grade teacher Mrs. Palovich. In less than 30 minutes, I had this new treasure of a poem etched in my 🧠 brain. This book has traveled with me to every new 🏠 home since 3rd grade. Somewhere along the way, a frenetic puppy named Wendy chewed the cover right off (still very MAD at you 🐕 Wendy, RIP). The Random House Treasury of Best-Loved Poems is the name of this book.

Anyone Want to Battle Verse The Raven?

The 2nd poem I memorized from this book is The Raven by Edgar Allan Poe (doesn’t every 3rd grader know that one?) If anyone wants to have a 💀 goth moment with me, we can battle verse the Raven (so weird, no takers….)

Back to the book: you can see the inscription here – “Keep reading and writing Jourdan. You have a gift. Sincerely, Mrs. Palovich”. She was the first person I remember encouraging me, believing in me, and spotting my gift for writing and storytelling.

She Made Me Believe

Teachers often know the traumatic backstory😿 of the kids in their classroom. She made me believe that I did not have to be a sad statistic; that I could instead escape, break the cycle, and become something great 💪 . She somehow knew at that very young age that 📖 storytelling would play a big role in that for me. She was right. It’s served me well not only in my marketing career, but in so many other domains in my life as well (like being able to write compelling scholarship letters or adoption bios that led to being chosen by a birth family). Almost everything in my life points back to words and the ability to frame concepts.

In today’s kick off of #TeacherAppreciationWeek, I am thinking of you Mrs. Palovich 👩‍🏫 and all the other teachers just like you who changed the trajectory of their students’ lives. While you are long gone, this book of treasures, and what it stands for, lives on 🌷 .

Speeding? Cruising? Something in between? A career oscillates at a lot of different velocities – they all have important lessons along the way.

There are chapters in your career journey that feel like you’re at warp speed, careening around the bend hoping that you’re on the right track. The adrenaline and nerves of learning how to do new things, tackle business challenges, and solve customer needs require a lot of trips around the track and taking adequate pit stops (making the right adjustments or even changing drivers if you need to #upskilling#reskilling ). You might have an occasional spin out and drift – it’s ok. I’ve had that both figuratively and literally. This top photo is the time I let some industry friends talk me into a drifting ride-along during a once-in-a-lifetime experience at a conference years ago. I met people there that I still connect with today – building your network is so important.

Confidently Cruising

There are also chapters in your career where you’ll feel like you are confidently cruising. That you’ve hit your stride – you’ve done enough trips around a particular track that you know just what to do. You don’t come off as trying to sell anything because you now talk about the obvious path forward with contagious ease. Enjoy those seasons; a change in macro-economic conditions or customer preference is coming for ya 🙂 Your cruise will be short-lived; and if it’s not, you’re probably bored.

Your Mindset and Who You’re Hanging With

It’s been 25 years since my first internship from where I’m at today. Some of my biggest learns are that it’s your mindset, and who you’re caravanning with along the way, that will make the biggest difference in your career journey.

Are you anxiously careening around the bend at warp speed right now wondering if you’re on the right track? Find someone who has been there, done that, and let them help guide/support you.

Have you confidently hit your stride and are cruising? Maybe you are just the someone to help guide/support 🙂